Center for Family Health at 165 Plank Road in Sycamore, Illinois

Customer Reviews about Center for Family Health

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  During the past two months, I have been to this location three times for follow-up appointments for my daughter and I have called at least three times to set up appointments, as well as one call to cancel a scheduled appointment. I can say that all of my experiences thus far have been positive. Both on the phone and in person, all staff with whom I have dealt have been courteous and professional. Each visit we have arrived 5 minutes before our scheduled appointment and we have not had to wait for more than 10 minutes past the appointment time before being ushered back to the exam room. I understand that the delay is most likely due to staff taking the time to properly assist the patient(s) before us. During our appointments, the medical provider—Nurse Practitioner Jennifer Calderala each time I was there—has given us as much time as we needed and made sure we understood everything she was telling us. (My daughter and wife saw a different medical provider on their first visit and they were pleased with her care, also.) In the past, at a different, non-affiliated health care facility, I have had the experience of knowing you were being rush-treated by the doctor because you were allotted 10 minutes and that was all you were going to get. Not here, I am happy to say. The Center for Family Health is our assigned provider after my daughter’s previous pediatrician retired, and I was wary of the facility before her first appointment after reading other reviews. Since what we have seen has been very different from what others have commented on here, I felt it important to share what we have experienced.
  August 21, 2017

  by D W

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About Center for Family Health in Sycamore